UX/UI - Start here
Friends of UX / Cross-functional areas
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Brain Technology
<aside> 💬 In the absence of dedicated writing support you will most likely defer to product managers for what you should say on the interface. Every word you use on the page is part of the UX. *
UX writing, content strategy, copywriting and many others used interchangeably, I have chosen UX writing because that’s what we call it at Indeed.</aside>
"If you are a UX writer, you are a UX designer, and you need to learn UX design. Not the software (necessarily), but the principles and methodologies. It's less "writing, but apps", more "design, but words.” - Patrick Stafford, link.
<aside> 💬 I was introduced to UX writing when I worked at Capital One, where I met the amazing Hannah Stephenson who opened my eyes to how important content can be.
Like with many, many things on this website I am not an expert in UX writing, but here are some resources I’ve found that can help you on your journey of learning more about UX writing.
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Alex James | Copywriting 💪 on TikTok
I discovered Alex James through Tiktok, he’s a professional writer working in marketing and he has tons of practical advice on his channel.
You can get his book for free:
ebook | Alex James | Meaningful Marketing
<aside> 💬 It’s these little changes to the language you use that can make a big change, and is what sets apart brands like Apple. At work we have seen DOUBLE DIGIT changes to metrics just by changing specific pieces of writing.
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https://www.youtube.com/watch?v=AY0EfWjndQg
UX Writing Resource Library - Home
An interesting article that my former VP of Design @ C1 wrote a few years ago, on why getting content right first is crucial.
Massive, massive list of resources for anyone interested in dipping their toe into UX writing.
Strategic Writing for UX: Drive Engagement, Conversion, and Retention with Every Word
Copy.ai: Write better marketing copy and content with AI
With the AI and ML craze of the 2020’s some tool was bound to come around to help with UX writing. Copy.ai is a tool you can use to iterate on your writing.
147: Editorial Spackle (feat. Jessica Collier)
This episode of design details was one of my first introductions to UX writing.
If the right terminology for a thing escapes you, that’s ok, you don’t have to do it, you can use a Cloze test and your users will tell you what to call it.
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